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Terms and Conditions
These terms apply to use of the Grolen Computers website and to the general provision of computer repair, web design, hosting, and IT support services.
Specific quotes, work orders, or written agreements may add details or control where they differ from these general terms. For information about how we handle personal data, see our Privacy Policy.
Accepting these terms
By accessing or using this website, or by requesting services from Grolen Computers, you agree to these Terms and Conditions. If you do not agree, please do not use the site or request services.
Services and quotes
Computer repair, web design, hosting, and IT support services are provided based on the information you provide, a diagnostic or assessment, and any quote or written agreement. We may decline or limit a service when the requested work is unsafe, outside our scope, or cannot be completed with the available equipment.
Prices, timelines, and scope can change when additional problems are discovered during diagnosis. We will explain the change and confirm your approval before proceeding when practical.
Use of this website
You agree to use this website only for lawful purposes. You may not attempt to disrupt, interfere with, or gain unauthorized access to the site, its servers, or related data. Information submitted through website forms should be accurate and should not contain unlawful, abusive, or misleading content.
Content and intellectual property
Unless otherwise stated, the website content, text, graphics, logos, and design elements are owned by or licensed to Grolen Computers and are protected by applicable intellectual property laws. You may not copy, redistribute, or use site content for commercial purposes without prior written permission.
Repairs, data, and results
You remain responsible for your own data. We recommend that you back up important files before sending a device for repair or upgrade. We perform work with care, but results can depend on hardware condition, software compatibility, age, existing damage, and factors outside our control.
Where a service includes data recovery, the outcome may be limited by the state of the storage media. We will communicate any material limitation or risk we identified during the diagnostic process.
Third-party links
This website may include links to third-party websites or services. We do not control and are not responsible for the content, privacy practices, or availability of external sites. Links are provided for convenience only and do not imply endorsement unless expressly stated.
Limitation of liability
To the maximum extent permitted by law, Grolen Computers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunity, even if advised of the possibility of such damages. Our total liability for any claim related to this website or services will not exceed the amount you paid us for the specific service giving rise to the claim, unless a written agreement says otherwise.
Changes and governing law
We may update these Terms and Conditions from time to time. The current version is available on this page. These terms are governed by the laws of the State of New Hampshire, without regard to conflict-of-law rules, except where a specific agreement provides otherwise.
Contact us
Questions about these Terms and Conditions can be sent through our contact page or by phone at 603-645-0101. Grolen Computers serves businesses and consumers in Manchester, NH, and surrounding communities.