// Legal
Privacy Policy
This privacy policy explains how Grolen Computers collects, uses, shares, and protects information when you visit our website or request computer and web services in Manchester, NH.
This policy is a general overview of our online privacy practices. For terms that apply to our services, see our Terms and Conditions. If you have a specific question about how a particular service handles data, ask us before submitting information.
Information we collect
We collect personal information only when you provide it to us or when it is reasonably necessary to operate this website and respond to service requests.
- Details you provide. If you call, send an inquiry, or request a service, we may receive your name, phone number, email address, and the details you choose to share.
- Service details. When you request repair, web design, hosting, or IT support, we may keep the information needed to diagnose, quote, schedule, and complete the work.
- Cookie information. We use essential cookies to remember your cookie preference. With your consent, we may also use non-essential cookies for preferences, analytics, or marketing.
How we use information
We use collected information to:
- Respond to inquiries and provide quotes for repair, website, hosting, and IT support services.
- Manage appointments, service requests, and customer communications.
- Operate, secure, and improve this website and the services described on this site.
- Comply with legal, tax, accounting, or recordkeeping requirements.
Cookies and similar technologies
This website uses essential cookies to remember your consent choice and keep basic functions working. Those cookies are necessary for the site to operate as expected.
If you allow non-essential cookies, we may use them for preferences, analytics, or marketing. You can change your choice through the cookie preferences control on this site.
Sharing and disclosure
We may share information with trusted providers who help us operate the website, deliver services, or process requests. We may also disclose information when required by law, court order, or a legitimate legal process. We do not use personal information in ways that are inconsistent with this policy without giving you a choice where the law requires one.
Retention and security
We keep personal information for as long as needed to provide services, resolve issues, meet legal or accounting requirements, and enforce our agreements. We use reasonable administrative and technical measures to protect information, but no method of transmission or storage is completely secure.
Choices and children's privacy
You may contact us to ask what personal information we hold, request correction of inaccurate information, or ask us to remove information where practical and lawful. This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this privacy policy from time to time. The current version is available on this page. If a change materially affects how we use information you have provided, we will try to give you a reasonable notice through the website or by other direct contact.
Contact us
Questions about this privacy policy can be sent through our contact page or by phone at 603-645-0101. Grolen Computers serves businesses and consumers in Manchester, NH, and surrounding communities.